Help Center

1. Buy

How to Purchase Products

After selecting your desired items, you can place an order at the Amazon Comtar store.

2. Delivery

How much is the delivery?

All items purchased through Amazon come with free shipping.

How long does delivery take?

Typically, your order will be delivered within 2-3 business days.

How can I track my order?

You can check the status of your order in your Amazon account.

How will my order be shipped?

Amazon is our logistics partner and will choose the carrier that best serves our customers' interests.

Can I change the delivery address after my order has been shipped?

Apologies, but we are unable to change the shipping address once the order is in transit.

What should I do if I receive a different product than what I ordered?

Please contact our customer support team at info@comtar.com .

3. Payment

What kinds of payment methods do you accept?

We accept the following payment methods:
PayPal
Credit Cards (Visa, Mastercard, American Express)
Digital Wallets (Apple Pay, Google Pay, Meta Pay)
Shop Pay

How can I reach Comtar?

For any other inquiries, please refer to our Contact Us page. You can also reach our customer support team by emailing info@comtar.com .

4. Returns

How do I return an item?

Please contact our customer support team at info@comtar.com with your order number(s) and the item(s) you'd like to return.

5. Refunds

How long does it take to receive a refund (before the package is shipped)?

Most refunds are processed within 10 business days. We will initiate the refund immediately, but the processing time may vary depending on your bank.

How long does it take to receive a refund (after the package is returned)?

Once we receive your returned item(s), we will process the refund immediately. The refund will then be handled by your bank, which typically takes 10 business days.

6. Warranty

30-day return policy for quality issues

We offer a free replacement policy for any quality issues that arise within one year of purchase.